Returns & Exchanges

At True Vintage Guitar, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth and transparent exchange process.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all vintage-style tags and labels remain attached and intact.

3

Ship It Back

Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our specialists inspect the returned items, we will process your refund or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing